Company Overview
Company Overview
Welcome to GDI, a global leader in Hotel Quality Assurance Audits and guest experience enhancement. With a presence in over 110 countries, a team of more than 400 expert Inspectors, and 71 prestigious clients, we are dedicated to helping hotels around the world achieve the highest standards of excellence. Our mission is to elevate hospitality by providing tailored assessments, Quality Assurance Audits, and strategic guidance that drive continuous improvement and guest satisfaction.
Our Story
Founded with a vision to redefine quality in the hospitality industry, GDI has grown into a trusted partner for some of the world’s most renowned hotels and resorts. Over the years, we have developed our proprietary GDI Global Standards, a set of benchmarks that reflect true hospitality and are tailored to the unique needs of different hotel categories, locations, and property types. These standards guide our Brand Standards Audits and Hotel Quality Assurance Audits, ensuring your property meets the highest levels of excellence. Our experience enables us to deliver assessments that go beyond compliance, helping our clients create unforgettable guest experiences through services like Mystery Shopper Services for Hotels and Hotel Operational Audits and Evaluations.
Our Approach
At GDI, we believe that every hotel is unique, and our approach reflects this philosophy. We offer fully customized assessments that align with your brand’s identity and operational goals. Whether you operate a luxury urban hotel, a beachfront resort, or a boutique property, our assessments—such as Mystery Guest Audits in Hotels or Hotel Brand Standards Audits—are tailored to your specific needs, providing you with the insights and recommendations necessary to excel in your market.
Our Inspectors are at the heart of our approach. With over 400 Inspectors globally, each bringing years of experience in luxury hospitality and a deep understanding of the industry’s best practices, we ensure that every assessment, whether it’s a Hotel Mistry Shopper evaluation or a Hotel Classification Audit, is thorough, accurate, and actionable. We aim to be more than just auditors—we strive to be your partners in achieving excellence.
Global Reach,
Local Expertise
Operating in over 110 countries, GDI offers a truly global perspective on Hotel Quality Assurance Audits. Our extensive reach allows us to provide localized insights informed by a deep understanding of the cultural and operational nuances of each region. This global-local approach ensures that our assessments, including Hotel Classification Audits and Hotel Calidad evaluations, are relevant and effective, no matter where your property is located.
Commitment to Innovation
GDI is at the forefront of innovation in the hospitality industry. We continually invest in the latest technologies and methodologies to enhance our assessment processes and deliver more detailed, accurate, and insightful results. Our commitment to innovation ensures that we stay ahead of industry trends, providing you with the tools and knowledge needed to stay competitive in a rapidly evolving market. Whether you’re seeking an Alternative to LQA or exploring Companies Providing Similar Services to LQA, GDI offers unmatched expertise and personalized service.
Our Values
At GDI, our core values guide everything we do:
Excellence
We strive for the highest standards in all aspects of our work.
Client-Centricity
Your needs are our priority, and we are committed to delivering solutions that are aligned with your goals.
Innovation
We embrace new ideas and technologies to continually improve our services.
Integrity
We conduct our assessments with honesty, transparency, and confidentiality.
Collaboration
We believe in working closely with our clients to achieve shared success.
Connect with Us
Ready to learn more about how GDI can help your property succeed? Contact us today to schedule a consultation or to find out more about our services. We’re here to support you every step of the way.
Trusted by Leading Hotels Worldwide
We are proud to partner with some of the world’s most prestigious hotel brands. Here are just a few of the logos representing our valued clients.
Looking Ahead
As we continue to grow and evolve, GDI remains committed to our mission of elevating the standards of hospitality worldwide. With a presence in over 110 countries and a dedicated team of more than 400 Inspectors, we are excited to partner with you on your journey to excellence and look forward to helping you achieve your goals. Whether you’re looking for an Alternative to LQA or seeking Companies Similar to LQA, GDI is your trusted partner for comprehensive Hotel Quality Assurance.